Card Issuance is not possible

Incident Report for Pliant API Status

Resolved

The incident is resolved.

Posted Apr 02, 2026 - 10:23 CEST

Update

We are continuing to monitor for any further issues.

Posted Apr 02, 2026 - 09:44 CEST

Monitoring

Monitoring: The latest fix has resolved the issue with card issuance.

We are continuing to monitor the system to ensure stability and will provide a final update once we confirm everything is fully operational.

Please note that the sandbox environment is currently still experiencing issues, and our team is actively working to fix the issues there as well.

Posted Apr 02, 2026 - 09:43 CEST

Update

Update: The previously deployed fix did not resolve the issue with card issuance.

Our team is actively working on an alternative solution and continuing to investigate. We will provide further updates as progress is made.

Posted Apr 02, 2026 - 09:34 CEST

Identified

A hotfix is currently being deployed to resolve the problem. We will share another update once the fix has been fully rolled out.

Posted Apr 02, 2026 - 09:17 CEST

This incident affected: Production (Pliant CaaS API, Pliant Pro API).